Why nCloud Connect?

Are you tired of…

Paying high support costs on your outdated phone system?

Your customers getting fast busy signals when your network is down?

Trying to grow your business, only to find out that your phone system is at capacity?

nCloud Connect takes your phone system and places it in NetCarrier’s secure, “always-on”, carrier class data center. Callers will never get a fast busy signal again due to a bad T1.

Feature Rich:

Basic nCloud Connect Calling and System Features:

  • 3 Way Calling
  • Call Hold
  • Call Park
  • Call Transfer – Blind
  • Call Transfer – Consultative
  • Call Transfer – Direct To Voicemail
  • Call Waiting
  • Caller ID Reorigination
  • Caller ID with Name & Number
  • Do Not Disturb
  • Flexible Star Codes
  • Last Number Redial
  • Message Waiting Notification
  • Speed Dial with Presence
  • ANI Screener Per Tenant (Caller ID Screening)
  • Audit Trail (Track System Changes)
  • Automated Attendant
  • Break in Audio Messages
  • Busy Lamp Field (BLF)
  • Call Flow Creator
  • Dial by Name Directory
  • Music on Hold
  • Phone to Phone Intercom
  • Ring and Hunt Groups
  • Speed Dial with Presence
  • Station to Station Dialing (Extension to Extension)
  • Time Based Greetings (Holidays, Special Hours)

Contact Center Lite

  • All Queue Distribution  Strategies – Most Talk Time, Least Talk Time, Longest Idle, Random, Ring All, Round Robin and Most Calls
  • Queue Historical Reports
  • Live Agent Monitoring
  • Live Queue Monitoring
  • Queue Recordings
  • Queue Recordings
To see if nCloud Connect Hosted PBX Services would be an ideal solution for your company’s telecommunications needs, contact NetCarrier at 1-877-255-7733 or CLICK HERE

Advanced Seat Features

  • ANI Screener Per User (Blacklist/Forward To Extension)
  • Ad Hoc (On Demand) Call Recording (Available in User Portal-100Mb Included)
  • Advanced Call Forwarding – Date & Time Scheduling (Find Me/Follow Me)
  • Call Detail Reporting
  • Call Forwarding
  • Conference Bridge
  • DID (Direct Inward Dialing)
  • Directed Call Pickup
  • Forward on Call Reject
  • nCloud Connect Mobile App (Android & iOS) Make and Receive Calls, Extension to Extension Dialing, Voicemail, Extension Video Calling, Call Forwarding & Speed Dials, QR Code Configuration
  • nCloud Connect Web User Portal
  • Personal Automated Attendant
  • Unified Messaging (Voicemail to Email, Email & Delete Option Available)
  • Visual Voicemail Management Portal
  • Call Reporting – View System CDRs in User Portal
  • PC Softphone
  • Voicemail with Management Portal
  • Instant Messaging
  • Desktop Faxing
  • CRM Integration

System Feature Add-Ons

  • Conferencing Service – Stand Alone (Includes Toll Free Number)
  • System Call Recording
  • Professionally Recorded Greeting
  • Stand Alone Desktop Faxing
  • Contact Center (Automatic Call Distribution)