In my experience in telephony the question is never IF there will be problems, but instead WHEN there are problems how is it dealt with? NetCarrier has dealt with every issue we’ve had (either system-related or self-imposed) promptly and professionally. And this is after they secured our business and guided us through the biggest phone transition this company has seen. NetCarrier is a great company to work with. – Josh Cohen, Sr. Telephony Administrator
“I have been working with Net Carrier for about two years and have been beyond pleased with the service I receive. They are responsive and they take the initiative to alert me when there is an outage problem in the area. They handle transferring my phones to our answering service and then they take care of transferring us back when the local connection issues are solved. I would highly recommend them to anyone. When I was looking for these services, I called 4 companies for proposals. No one else returned my call – and in some case I called several times. Thank you all at Net Carrier for taking good care of our office.” – Anne Eidschun
“We have recently switched to NetCarrier’s nCloud PBX solution for our California operations. I have had NetCarrier’s services for the past three years in my New Jersey location; NetCarrier was able to bring my three offices in New Jersey, Idaho, and California together to work as one unit. We had very minimal obstacles in the set up process and have become a more efficient operation because of the services they were able to provide. I could not be more satisfied with the services and expertise. I would recommend anyone to have NetCarrier evaluate their operation.” – Bob Langner
Executive Vice President
When we moved to our new location in 2008, we knew our agency would continue to expand given the financial crisis that was just starting. In addition to new space, we also needed a new telecom and communications partner. We looked for a partner that could meet our needs to grow. We evaluated several and made the best choice in selecting NetCarrier. Since the beginning of our partnership, they have been responsive to our needs” – Anita Brown
Chief Operating Officer
Thank you for your fantastic services. On your recommendation, my company, CARIE, switched to broadband access with your PRI & analog services. The main reason for this switch was to obtain faster internet, to save money, and to eliminate bad Verizon cabling as a source of failure.
We were pleasantly surprised when all of our phones and faxes continued to work as well, if not better, than they had before. Since we have switched over, we have not had any problems with our phone service or our ability to receive faxes. In addition to the outstanding service and faster internet, this switch is saving us roughly $300 per month.
The partnership between your company and broadband services is a great thing for all!
Advocacy for the Rights and Interests of the Elderly (CARIE)
“Switching to NetCarrier has not only been an extreme cost saving measure for our organization but their customer service is top notch. During Hurricane Sandy, NetCarrier was available 24 hours a day keeping us updated with the network status and working in conjunction with our organization to keep operations fully functional. Their hosted voice solutions are also a plus since we can deploy a command center anywhere in the case of another evacuation. In addition, when trying to contact their support center, they always answer right away without staying on hold for hours. This significantly helps especially that we are 24/7 operation that heavily depends on our voice and data networks.” – Daryl Lugo
“The Center For Family Services, a leading Non-Profit Human Services Organization operating throughout New Jersey has been a been a customer of NetCarrier for close to a decade now. Our experience with NetCarrier has been extremely positive in that we have found them to offer competitive pricing, diverse and versatile service platforms, and exceptional customer and technical support.” – Andrew Swenson
VP of Operations