NetCarrier’s network is supported by Multi-Carrier backbones. This design eliminates single point of failure. NetCarrier provides you a Network Uptime of 99.99%. Our network nodes are connected by high bandwidth fiber in a fault-tolerant ring design. Our Data Centers are powered by multiple electrical grids and backed up by battery and generators. NetCarrier utilizes packet loss concealment technology to offset congested networks to ensure the highest quality for your voice services. Additionally we have a true 24x7x365 NOC and Customer Support Team that are direct employees of NetCarrier and are located in our headquarters in Pennsylvania. You will be able to reach a live technician at any time with less than 30 second hold times.