Agents Leverage Communication and Collaboration Technology
to Deliver Superior Customer Service

nCloud Connect’s mobile, flexible communication solutions enable insurance agents and clients to connect from anywhere, on any device. Respond quickly during emergencies, increase customer touchpoints, and continue to generate more leads to grow your business.


Is nCloud Connect the right fit for your business? Use the below identifiers to determine if a hosted pbx solution is the way to go. If you find yourself saying yes to these questions, than the nCloud Connect system is the right fit for your business.

  • Do you have multiple locations that require expensive private network links to be able to extension dial?
  • Is your phone system outdated, and require costly maintenance contracts?
  • Do you have an IT staff member that has the ability to make changes on the fly?
  • Are you looking to eliminate unexpected charges with predictive monthly billing?
  • Are you having a hard time communicating with your teammates while on the road?
  • Tired of clients calling your personal cell phone for business related calls?
  • Finding yourself out of phone or internet services, causing loss of business?

Happy with your current phone system, but frustrated with your carrier line services because of high fees and terrible support? Learn more about the carrier services we offer.


  • ANI Screening
  • Auto-Attendant
  • Call Forwarding
  • Call Recording
  • Call Transfer
  • Call Park
  • Call Queues with Monitoring
  • Conference Calling
  • Ring Group
  • Caller ID
  • Real-Time Call Analytics
  • CRM Integration
  • Voicemail
  • Custom Music on Hold
  • Desktop Faxing


  • Reduced costs by improving employee productivity
  • Better experience for agents, prospects, and clients with a cloud-hosted call center solution
  • Making better business decisions with real-time metrics and historical data
  • With CRM integration, agents are able to resolve issues in one call, thereby providing faster and more intelligent customer support
  • Calls can be routed efficiently and automatically, based on time of day or real-time presence routing
  • Implementing cloud PBX solution by having one phone solution for multiple offices, training and collaboration make management much easier and efficient
  • Mobility enabling flawless work and customer relationships anytime, anywhere, across any device
  • Effective handling of inbound calls, offering personalized customer service and responding to claims quickly helps to attract new customers and retaining existing ones

Learn more about nCloud Connect!

Speak with One of our Cloud Communication Experts