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A NetCarrier rep will contact you within 24 hours to discuss your options and apply applicable discounts!
Unify
Seat Features Include:
- Call Path
- ANI Screener
- Advanced Call Forwarding
- Call Statistics
- Call Direction
- Ring Group
- Auto Attendant
- Call Status
- Call History
- Scheduled Reporting
- Directed Call Pickup
- Forward Call on Reject
- Web Management Portal
- Automatic Forwarding
- Unified Messaging
- Hoteling
- Ad Hoc Call Recording
- Personal Auto Attendant
- Enhanced Call Queues
- Bria Business SMS*
- Mobile App *
- Softphone
- Instant Messaging
- File Share
- Presence
- 24.7.365 U.S. Support
CCL Unify
Features Include All Unify Features Plus:
- Unlimited Queues
- Custom Welcome Break in/Goodbye Audio
- Call Portal
- Queue Call
- Distro Strategies: round robin, longest idle, most/least talk, most calls, random, ring
- Supervisor Features
- Monitoring:
- Coaching
- Listen
- Barge
- Agent & Queue Live Monitor
- Reporting:
- Queue Traffic
- Agent Statistics
- Monitoring:
- Free Supervisor included
- Bria Business SMS*
- Mobile App*
- Softphone
- Instant Messaging
- File Share
- Presence
Enterprise Contact Center Solutions Available as well!
Add Mobility and Texting Options to Any Seat for a Few Dollars a Month!
- Microsoft Teams Integration
- Bria Enterprise:
- Mobile App
- Screen Sharing
- File Share
- PC Softphone
- Instant Messaging
- SMS
- And More...