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10 Fantastic Reasons Why Your Business Needs to Use nCloud Connect
Advancements in technology are changing the way that all industries operate and business phone systems are not an exception to this… thanks to cloud communications. So, what is cloud communications? Cloud communications, such as nCloud Connect, is technology that uses the internet and Voice over Internet Protocol (VOIP) to provide features such as voice, chat, video …
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10 Reasons To Switch To Cloud Communications
Has your team ever missed a deadline because a broken PBX or laggy conference call interrupted their progress? If so, then it’s time to move to cloud communications. By hosting all types of communication on an always-accessible third-party server, cloud communications has become the hottest new business trend. Here are 10 reasons why you should …
Call Blocking Tools and Resources
Call blocking is a tool used by phone companies to stop illegal and unwanted calls from reaching your phone. A recent FCC report found that by partnering with third-party analytics companies, providers are able to block billions of unwanted calls to American consumers each year. Phone companies sometimes block calls connected to suspicious calling patterns …
How Will I Know How to Work a New Voip Phone System?
In today’s environment new technology shouldn’t be what slows you down. Being unfamiliar with your phone system can cause a massive headache. To alleviate any worries people may have in their transition to cloud communications with nCloud Connect, a skilled project manager is assigned to work with you through the entire process. Our goal is …
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What to look for when comparing competitor quotes
As if it isn’t already difficult enough just deciding to move to cloud communications… you’re then faced with thousands of choices for a provider. They all seem to have similar features, pricing, and even support. However, are they really all offering the same thing? Do you need a degree in telecom to make this decision? …
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Contact Center Solutions are Not a One Size Fits All
Many businesses today rely on contact centers to engage their customers. Whether it’s providing customer service, product support, or capitalizing on sales opportunities it is up to you to find and build a system that best suits your business. Here at NetCarrier, we’ve answered that need with a product suite that fits virtually every market …
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The Benefits of a customer relationship management and quoting tool
If you work as part of a large team of people, you can understand how conversations with customers can sometimes be repeated. Imagine you, the customer having to explain themselves more than once to different people within the organization. This can be frustrating! If only there could be a tool that helps store those conversations, …
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Out with the Old, in with the New
If you’re a current business owner you should probably ask yourself, when is the last time I evaluated my phone system? I suggest this because it is extremely common for companies and their owners to go long periods of time without really analyzing their phone system to see if it is maximizing their business’s potential. …
4 Key Factors to ensuring your network is ready for VOIP
From real estate agencies working out of newly constructed shared offices, to manufacturing companies with expansive warehouse and machinery space, to large law firms in historical buildings, we encounter a variety of network configurations and needs for customers in the SMB market. With so much potential variation, its critical to determine how the existing network …
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What scares you when it comes to IT for your business?
As someone who has worked in telecom for almost ten years, you start to hear the same reoccurring fears when it comes to telecom and technology. Businesses often refrain from researching and analyzing new technologies because of their underlying fears. At NetCarrier, we try to make sure our customers understand the solution that we are …
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