“Our company has two 50M internet circuits. One of them is a tier 1 provider and the other one is NetCarrier. In the last few years, the tier 1 ISP has gone down at least 5 times. However, our NetCarrier service has never gone down. When we do have an issue NetCarrier Tech Support has been quick to respond and resolve the issues in a timely fashion. I highly recommend their services.”
“Colocation with NetCarrier has been a reliable experience for our servers and websites. The location is easy to access, the staffs are responsive, and the services are very cost effective. I would recommend NetCarrier to anyone who would use colocation service in the area.”
“We have recently switched to NetCarrier’s nCloud PBX solution for our California operations. I have had NetCarrier’s services for the past three years in my New Jersey location; NetCarrier was able to bring my three offices in New Jersey, Idaho, and California together to work as one unit. We had very minimal obstacles in the set up process and have become a more efficient operation because of the services they were able to provide. I could not be more satisfied with the services and expertise. I would recommend anyone to have NetCarrier evaluate their operation.”
WCI Insurance Services
“The Protection Bureau has been with NetCarrier since 2006. We were very nervous about making such a change, based on the complexity of our infrastructure. Another essential concern was our twenty-four hour Central Station, which monitors life safety events. We were assured from day one that NetCarrier could handle our needs and rolled out escalation plans, including technology advances to automatically forward our lines to emergency numbers in an outage event. Our outages dramatically decreased once we switched to NetCarrier and the staff in the switch worked very hard to complete the transition in a timely manner. On several occasions we have been notified of trouble with our circuits before we even were aware of the problem. This proactive measure allowed us to have no down time, therefore our business can efficiently run. The Protection Bureau considers NetCarrier to be a true partner!”
The Protection Bureau
“When we moved to our new location in 2008, we knew our agency would continue to expand given the financial crisis that was just starting. In addition to new space, we also needed a new telecom and communications partner. We looked for a partner that could meet our needs to grow. We evaluated several and made the best choice in selecting NetCarrier. Since the beginning of our partnership, they have been responsive to our needs”
Thank you for your fantastic services. On your recommendation, my company, CARIE, switched to broadband access with your PRI & analog services. The main reason for this switch was to obtain faster internet, to save money, and to eliminate bad Verizon cabling as a source of failure.
We were pleasantly surprised when all of our phones and faxes continued to work as well, if not better, than they had before. Since we have switched over, we have not had any problems with our phone service or our ability to receive faxes. In addition to the outstanding service and faster internet, this switch is saving us roughly $300 per month.
The partnership between your company and broadband services is a great thing for all!
Advocacy for the Rights and Interests of the Elderly (CARIE)
“Switching to NetCarrier has not only been an extreme cost saving measure for our organization but their customer service is top notch. During Hurricane Sandy, NetCarrier was available 24 hours a day keeping us updated with the network status and working in conjunction with our organization to keep operations fully functional. Their hosted voice solutions are also a plus since we can deploy a command center anywhere in the case of another evacuation. In addition, when trying to contact their support center, they always answer right away without staying on hold for hours. This significantly helps especially that we are 24/7 operation that heavily depends on our voice and data networks.”
Resorts Casino Hotel
“The Center For Family Services, a leading Non-Profit Human Services Organization operating throughout New Jersey has been a been a customer of NetCarrier for close to a decade now. Our experience with NetCarrier has been extremely positive in that we have found them to offer competitive pricing, diverse and versatile service platforms, and exceptional customer and technical support.”
Center For Family Services